If you have specific questions regarding an item that you are thinking about ordering, then you can speak with a sales representative by phone at 1-800-356-8466. If you need help with an existing order, then you can contact the customer service department by phone at 1-800-648-6058. You can also contact Wine Enthusiast's customer service department by email at custserv@wineenthusiast.com. The Wine Enthusiast customer service team works 24 hours per day, and their response time is generally quite fast.
Founded by New York entrepreneurs Adam and Sybil Strum in 1979, Wine Enthusiast first started as a mail-order catalog business to serve passionate connoisseurs around America. What was once a small operation has blossomed into a full-scale industry powerhouse as Wine Enthusiast has come to be known as America's premier retailer of wine storage equipment, personalized glassware, and custom cellars. With 24/7 customer support and a relentless drive to serve both wholesale and retail customers, Wine Enthusiast certainly stands a cut above the rest. Whether you're a casual wine drinker or an experienced collector, Wine Enthusiast has a vast selection and unparalleled customer experience.
Wine Enthusiast generally offers free shipping on orders over $99 to the continental United States. Their standard free shipping offer excludes custom racks, personalized cooling units, and oversized items, but you can often find special shipping offers during holiday sales. Wine Enthusiast also offers free shipping on oversized items during some of their seasonal sales. If you aren't sure whether an item qualifies for free shipping, then it's best to contact customer service or check the details of the item's product page.
Wine Enthusiast normally offers a 30-day return policy on certain items, but they have been known to offer a longer refund window during emergency circumstances. Customized orders, such as personalized glasses and custom wine cellars, are not usually eligible for a refund. With that said, you can return any item that arrives in damaged with no questions asked even if the item is not normally included in the refund policy. Wine Enthusiast will only accept unopened items for return, so make sure to keep all the original packaging, manuals, and warranty sheets that came with your order. In order to initiate your refund request, you will first need to complete Wine Enthusiast's online return form. After you have completed your form and submitted your information to customer service, you should receive a confirmation email within three business days.
Wine Enthusiast offers coupons and promotional codes which you can find listed on this page. Look for coupon codes marked with the green verified label for today's active Wine Enthusiast promo codes. You can also find sales and other promotions for Wine Enthusiast here as well.
First, copy the discount code by clicking the code on this page. Then head to Wine Enthusiast's website at wineenthusiast.com and enter the code in the coupon code entry box during checkout. You will see either a confirmation message of your savings or an error if the code did not work.
Some coupon codes have special requirements or exceptions. Click "view restrictions" next to the coupon code on this page to learn more. If necessary, try multiple Wine Enthusiast codes on this page until you find one that redeems a discount.
Today's biggest WineEnthusiast.com Promo Code is for $20 off. The coupons you see at the top of this page will always show the best Wine Enthusiast discount codes first. Generally, the best codes are "store-wide" deals that can be used on any purchase at wineenthusiast.com. Also, look for the Wine Enthusiast promo codes with the biggest discount percentage.
Wine Enthusiast issues coupon codes a little less frequently than other websites. We check for new Wine Enthusiast codes frequently, so just check back this page to find the latest available Wine Enthusiast coupons.
Currently, Wine Enthusiast is running 0 promo codes and 15 total offers, redeemable for savings at their website wineenthusiast.com.
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