Headquartered in El Segundo, California, DIRECTV is one of America's most trusted cable service providers. As a subsidiary of telecommunications titan AT&T, DIRECTV is also uniquely positioned to offer all kinds of service packages for cutting-edge internet connectivity, ultrafast data streaming, and convenient smart home integrations. More than 15 million Americans rely on DIRECTV to stream shows, watch sports, and broadcast the latest news from around the world. Whether you're a drama fan, a movie buff, or a comedy enthusiast, this cable provider has all of the channels that you need to sit back, relax, and unwind after a hard day's work.
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DIRECTV offers a prorated refund policy for canceled accounts. Instead of issuing a cash refund, DIRECTV provides your account with a credit for the exact amount that you would have paid if you had chosen to continue your service. You can use this account credit to purchase internet service, cable service, or other services that you would like to try. These credits are typically placed in your account within 60 days of the time that you cancel, and any applicable service fees are deducted from your refund amount. If you need to cancel your account, then the easiest way to do this is to contact DIRECTV customer service.
To speak with DIRECTV's customer service department about canceling an existing account, call 1-800-288-2020. If you need technical support to troubleshoot an issue with your internet service or television package, then it's best to speak with an agent by live chat or social media. The DIRECTV customer service team responses to direct messages on Twitter, Facebook, and YouTube, but you can also leave a post comment if that is more convenient.
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