DNA Genetic Testing & Analysis - 23andMe
23andMe is the first and only genetic service available directly to you that includes reports that meet FDA standards.
23andMe offers returns, minus the shipping and handling fees, within 30 days of your order placement if you have not already sent in your saliva sample kit to their laboratory for processing. You must fill out the online return request form and ship in the saliva sample kit using the prepaid return shipping label. The return will be issued only if they receive the kit within 30 days of your refund request. Certain extended services are not refundable. If you ordered multiple kits and want a refund for only part of your order, you must contact Customer Care directly.
Generally codes are no longer used, and promotions can be found here or offered directly through the 23andMe website, which are automatically applied to your cart during checkout as long as you've added the appropriate item to your cart.
For the military personnel discount offers, you must verify your Troop ID on the ID.me page located on the website for automatic discount application.
If you have any questions regarding product and service information, refund procedures, accessing your results, or general inquiries, the 23andMe Customer Care team can be reached at 1-800-239-5230 on Monday-Friday from 6am-5pm PT and Saturday-Sunday from 8am-4pm PT. They can also be reached through their online email option.
23andMe is an online DNA assessment service that allows you to learn about your genetic makeup. It is a science-based company that wants to provide access to a service that isn't easily attainable. They are interested in allowing people to take a more in-depth look at their own individual and unique genetic qualities to take preventative health measures, connect with relatives that may not have been identified otherwise, and everything in between.
After you place your order, you will receive a saliva kit to perform on the person being tested. You will then ship the sample back to the laboratory. You can typically expect results in six to eight weeks. The tests include health and ancestry aspects. The health features include certain health risks, carrier status, wellness, and trait reports. Ancestry features allow you to connect with relatives that may share the same genetic markers as you, including ancestry composition as well as maternal and paternal haplogroups.
No need to fear for any privacy related issues in regards to your genetics mapping. 23andMe is prohibited from screening your genome for health related queries by law, so there's no concern about personal health issues being released to anyone without your permission.
Yes, 23andMe provides exclusive education discounts for educators and college students located in the United States at an accredited educational institution. Discounts apply to the Ancestry Service Kit and the Health + Ancestry Service Kit. Furthermore, educators can place bulk orders for classroom use at a discounted rate.
If you are enrolled in a Flexible Spending Account or Health Savings Account, you may be eligible for a reimbursement of up to $117. After buying or upgrading to a Health + Ancestry Service Kit, you can calculate your reimbursement on the 23andMe website, then submit your supporting documents and receipt to your FSA/HSA administrator to claim money back.
Yes, both active military members and veterans receive free shipping on the Personal Genetic Service and 10% off any additional Health and Ancestry service using the ID.me page located on the 23andMe website.
The Personal Genetic Service can be purchased as a gift on the 23andMe website or via Amazon. Kits purchased at either of these locations do not require an additional lab fee, but sales tax is charged for shipment to Hawaii, South Dakota, and West Virginia.
Occasionally, 23andMe offers limited time promotions. These sales and discounts are generally promoted during the holidays and for special days like Black Friday and Mother’s Day.
In order to use coupons, go to the Buy section on the web page. After entering your kit information, click continue to go to the payment page. On the billing page there will be a box to enter in a coupon code. Hitting the Apply button will change the price accordingly.
23andme offers 10% off anytime you purchase more than one kit. Orders can also be cancelled within 30 minutes of placing them.
There are two options for shipping. Standard shipping is available for a fee of 6.95. Expedited shipping is available for a higher charge. Shipping costs for kits include the shipping of the kit to the home and the shipping of the kit back to the lab. 23andMe ships orders within 1-2 business days. You can track your shipment through your online portal. Packages that contain more than one kit are given discounts on additional shipping charges. Once you place an order you can't update it, but you can cancel the order before it is fulfilled. Once the order is fulfilled, you will have to ask for a refund. In order to receive a refund, you can't have submitted your sample to the lab, and it has to be within 30 days of the order. You will request a refund by contacting customer service.
23andMe be contacted through the Customer Care page. Customers can fill out the Submit and Request page in order to send a question and email response to the customer service team. Emails are answered within 24 hours. The website, 23andMe.com, also has an extensive Help Center to answer all routine questions.
Yes, 23andMe supports the following financing and split payment options providers: QuadPay Financing. With any financing option, you can buy now and pay later in installments.
23andMe offers coupons and promotional codes which you can find listed on this page. Look for coupon codes marked with the green verified label for today's active 23andMe promo codes. You can also find sales and other promotions for 23andMe here as well.
First, copy the discount code by clicking the code on this page. Then head to 23andMe's website at 23andme.com and enter the code in the coupon code entry box during checkout. You will see either a confirmation message of your savings or an error if the code did not work.
Some coupon codes have special requirements or exceptions. Click "view restrictions" next to the coupon code on this page to learn more. If necessary, try multiple 23andMe codes on this page until you find one that redeems a discount.
Today's biggest 23andMe.com Discount Code is for $20 off. The coupons you see at the top of this page will always show the best 23andMe discount codes first. Generally, the best codes are "store-wide" deals that can be used on any purchase at 23andme.com. Also, look for the 23andMe promo codes with the biggest discount percentage.
23andMe issues coupon codes a little less frequently than other websites. We check for new 23andMe codes frequently, so just check back this page to find the latest available 23andMe coupons.
Currently, 23andMe is running 0 promo codes and 3 total offers, redeemable for savings at their website 23andme.com.
Buy One Kit, Get 20% Off Each Additional Kit - Get DealFree Shipping on Your Order With Email Sign Up - Get Deal
23andMe offers three shipping methods. You can get Standard for $9.95. Expedited for $14.95 and or Express for $24.95 . Listed price is for the first kit in your order. If you add a second kit you'll need to pay an extra $5 shipping fee.
You must to notify Customer service within 30 days of your purchase to get a refund on an used kit. You'll need to notify 23andMe that you request a refund and you'll need to confirm you have not shipped your saliva sample to their laboratory.
It's possible to cancel within 60 minutes of placing the order. You can do that via the order confirmation page or order confirmation email.
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